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Auditing old blog posts before a processor review

A step-by-step checklist for finding and fixing consumer-oriented, how-to or claim-heavy content across your blog, FAQs, archives and downloads, so older articles match how your store sells today.

Old blog posts are often the part of a research supply store most out of step with how it sells today. Articles written years ago for search traffic can describe personal use, make claims or speak to consumers, even after the product pages have been cleaned up. Before a processor review, or better, as a standing habit, find every article, FAQ and archive page you have published, sort each into keep, rewrite or remove, and fix them properly rather than hiding them.

A blog is part of your website, and anyone reviewing the site may read it. Stripe's website checklist frames its recommendations around your website as a whole, and FDA's regulation on intended uses for drugs, 21 CFR 201.128, lists advertising matter and written statements, not only labels, among the ways intent can be shown. Whether a given rule applies to your products is a question for a qualified lawyer. The practical point is simple: an old post still says what it says.

Step 1: Build a complete inventory

You cannot fix what you have not found. List every URL that carries editorial content:

  • Blog posts, including drafts that were published and then forgotten.
  • FAQ pages and help-center articles.
  • Category, tag and author archive pages, which repeat post excerpts.
  • Guest posts and articles you republished from others.
  • PDFs, guides and downloads linked from posts.
  • Old landing pages from past campaigns.
  • Comments and community Q&A attached to posts.
  • Email newsletters published to a web archive.

Pull URLs from your content management system's export, your XML sitemap and a crawl of the live site. The three lists rarely match exactly, and the differences are often where old content hides.

Step 2: Screen each item

Read each item and flag anything in these categories. The full list is in claims to remove from a research supply store.

  • Personal use content. How-to articles, guides or FAQs about using products on people or animals, including amounts, schedules or preparation.
  • Health and performance claims. Weight-loss, muscle-building, anti-aging, sexual health, mood or other outcome claims, stated or implied.
  • Effects content. Articles explaining what a compound does in a body, written for a general reader.
  • Consumer framing. Posts addressed to the general public, lifestyle content or beginner guides.
  • Testimonials. Customer stories, results or before-and-after images.
  • Study round-ups. Summaries of outcome research tied to your products. The FTC's health products guidance addresses the use of study abstracts and other third-party literature to promote a particular brand.
  • Comparisons with medicines or mentions of drug brand names.

Remember that implied claims count. The FTC's guidance says marketers are responsible for claims that are reasonably implied, judged by how consumers understand them, not what the marketer intended. Titles, images and image alt text can imply as much as body copy.

Step 3: Decide keep, rewrite or remove

  • Keep posts that are accurate, technical and written for a professional reader, such as articles on storage conditions as shipped, reading a certificate of analysis or your ordering process.
  • Rewrite posts with a sound topic and a few problem lines. Rewrite the whole passage, not just the flagged words, and check the title, excerpt and images.
  • Remove posts whose topic is the problem: personal use guides, outcome articles, consumer round-ups. Rewriting these rarely leaves anything useful.

When in doubt, remove. An old article that brings little traffic and needs heavy rewriting is usually not worth keeping.

Step 4: Remove content properly

Removing an article means it is no longer on your site, not that it is harder to find.

  1. Unpublish or delete the post in your content system.
  2. Redirect the URL to a relevant current page, or let it return a not-found or gone response.
  3. Remove it from your sitemap, internal links, related-post widgets and navigation.
  4. Delete attached downloads and images that carried the same content.
  5. Check category and tag archives no longer show its excerpt.
  6. Request removal of outdated copies through the search engines' own tools where those are available.

Avoid half measures. Setting a post to noindex, moving it behind a login, password-protecting it or moving it to another domain keeps the content available while making it less visible. Doing any of that to keep content away from a reviewer is concealment. It is not something to do, and it defeats the point of the audit.

Step 5: Fix the places posts are copied

Step 6: Record what you did

Keep a simple log for each item: URL, decision, reason, date and who made the change. If a reviewer asks about content they found in an old cache or a third-party copy, the log shows when and why it changed. It also stops the same article being restored later by someone who did not know it was removed.

Step 7: Set rules for new content

  • Write a short editorial policy: who the blog is for, which topics are in scope, and which content categories are never published.
  • Require a second person to review each post before it goes live.
  • Close or moderate comments on posts, and apply the same moderation rules to positive and negative comments.
  • Add the blog to a weekly storefront monitoring routine.

What an audit cannot do

A clean blog removes one source of contradiction between what your store says and how it sells. It does not decide how a payment processor views your business; Stripe and the card networks make their own decisions. Claddr's weekly monitoring checks product pages, policies and checkout copy against your compliance profile, so keep the blog in your own editorial routine. For the rest of the site, see preparing your storefront for a processor review.

Sources

  1. 01GovInfo: 21 CFR 201.128 (2024 edition), Meaning of "intended uses"www.govinfo.gov/content/pkg/CFR-2024-title21-vol4/xml/CFR-2024-title21-vol4-sec201-128.xml
  2. 02FTC: Health Products Compliance Guidancewww.ftc.gov/business-guidance/resources/health-products-compliance-guidance
  3. 03Stripe Docs: Website checklistdocs.stripe.com/get-started/checklist/website